Trade Policy



Trading Policy for Users of CoinDigix

Welcome to CoinDigix! By using our platform to trade, you are agreeing to comply with the terms of this Trading Policy. This policy outlines the rules, procedures, and guidelines for using CoinDigix for cryptocurrency trading and related services. CoinDigix reserves the right to amend, update, or modify this policy at any time. It is your responsibility to check for any changes and comply with the latest version of this Trading Policy.


Trading Account

To trade on CoinDigix, you must create an account. You are required to provide accurate and complete information during the registration process. Once your account is set up, you can deposit funds, place trades, and manage your portfolio. All account activity is your responsibility, and you must take steps to protect your account's security. CoinDigix will never ask for your password or sensitive personal information.

If you suspect any unauthorized access to your account, you must notify CoinDigix immediately. Failure to do so could result in loss of funds, for which CoinDigix will not be held liable.


Trading Pairs and Markets on CoinDigix

CoinDigix offers a variety of trading pairs, allowing you to trade various cryptocurrencies against each other. The available markets and trading pairs are subject to change, as we continuously expand and update our offerings. Please ensure that you check the available pairs before placing any trades. CoinDigix makes no guarantees about the availability or liquidity of any market or trading pair.

By using CoinDigix, you acknowledge that market conditions may change rapidly, and prices may fluctuate significantly within short periods.


Trading Fees on CoinDigix

CoinDigix applies trading fees to all transactions made on our platform. These fees may vary depending on the trading volume, the specific trading pair, and other market conditions. Fees are deducted automatically from your trading balance at the time of each trade.

CoinDigix reserves the right to change the trading fees at any time. You will be notified in advance of any significant changes to our fee structure. It is your responsibility to stay informed about the applicable fees for your trades.


Order Types on CoinDigix

CoinDigix supports several order types for users to execute trades, including:

  • Market Orders - Buy or sell immediately at the best available price.
  • Limit Orders - Buy or sell at a specific price you set.
  • Stop Orders - Trigger a buy or sell when the market price reaches a specified price point.

These order types are available to all registered users of CoinDigix, and users are advised to carefully select the appropriate order type depending on their trading strategy and risk tolerance.


Trading Limits on CoinDigix

CoinDigix imposes certain limits on trading to maintain the integrity of the market and ensure that all users have a fair opportunity to trade. These limits include but are not limited to:

  • Deposit Limits - The maximum amount you can deposit into your CoinDigix account within a specified period.
  • Withdrawal Limits - The maximum amount you can withdraw from your CoinDigix account within a specified period.
  • Trading Limits - The maximum size of an individual trade or the total trading volume that can be placed within a given time period.

These limits may vary depending on your account verification level. CoinDigix reserves the right to adjust these limits at any time without notice.


Risk Disclosure for Trading on CoinDigix

Trading cryptocurrencies involves significant risks, including but not limited to the risk of losing all funds due to market volatility, price swings, and unexpected market events. By using CoinDigix to trade, you acknowledge and accept the high risk involved in cryptocurrency trading.

CoinDigix strongly advises you to trade responsibly and only invest funds that you can afford to lose. You should fully understand the risks before engaging in any trading activities on CoinDigix.


Prohibited Activities on CoinDigix

CoinDigix does not tolerate any form of fraudulent or malicious activities. The following actions are strictly prohibited:

  • Using CoinDigix to engage in market manipulation or pump-and-dump schemes.
  • Exploiting bugs or weaknesses in the platform for personal gain.
  • Using CoinDigix for money laundering or any other illegal activities.
  • Engaging in fraudulent activities, including the use of stolen or unauthorized payment methods.

Any account suspected of engaging in prohibited activities will be immediately suspended or terminated. CoinDigix reserves the right to investigate any suspicious activity, and we may involve the relevant authorities if necessary.


Suspension or Termination of Trading Privileges

CoinDigix reserves the right to suspend or terminate your access to the platform at our sole discretion, without notice, for any reason, including but not limited to:

  • Violation of this Trading Policy.
  • Suspicion of fraudulent activity.
  • Engagement in activities that may harm the integrity of CoinDigix or its users.

If your trading privileges are suspended or terminated, you will not be able to access your CoinDigix account or trade on the platform. Depending on the situation, you may be prohibited from creating a new account on CoinDigix.


Payment and Refund Policy for Trades on CoinDigix

All trades conducted on CoinDigix are final and non-refundable. Once a trade is executed, the transaction cannot be reversed or undone. CoinDigix does not provide refunds or chargebacks for any trades placed on the platform.

In case of any disputes regarding a trade, you must contact CoinDigix support immediately. However, please be aware that once a trade is completed, it is final. CoinDigix will not entertain requests for refunds unless there is a technical error on our part.


Trading Policy Changes by CoinDigix

CoinDigix reserves the right to modify, amend, or update this Trading Policy at any time. When significant changes are made, we will notify users via email or through announcements on our platform. It is your responsibility to review this policy regularly to stay informed about any changes.