Privacy Policy



Privacy Policy for CoinDigix

At CoinDigix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services. By using CoinDigix, you consent to the practices described in this policy.


What Information Do We Collect?

CoinDigix collects data from you when you register on our site, submit a request, make a purchase, participate in a survey, or complete any forms on our platform. The types of information we may collect include:

  • Name - To personalize your experience and assist with customer support.
  • Email Address - For communication, updates, and account management.
  • Phone Number - For account verification and customer service purposes.
  • Payment Information - To process transactions and deliver the services you request.

While these are the primary data points we collect, you may also be asked to provide additional information depending on the services you use. You can always visit CoinDigix anonymously, but certain features may require you to register and provide details.


How Do We Protect Your Information?

We take the security of your information seriously. All sensitive/credit information entered on CoinDigix is securely transmitted through encrypted channels, using Stripe for payment processing. After completing a transaction, we do not store your private financial data (such as credit card numbers, social security numbers, or other personal financial information) on our servers. We implement a variety of security measures to maintain the safety of your personal information.

CoinDigix also maintains secure access controls, performs regular security audits, and ensures that our platform complies with data protection laws to prevent unauthorized access or misuse of your data.


Do We Disclose Any Information to Outside Parties?

CoinDigix does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share information with trusted third parties who assist in operating our site, conducting our business, or servicing you. These third parties are bound by confidentiality agreements and only use your data as necessary to perform their functions.

We may also disclose your information if we believe it is necessary to comply with the law, enforce our policies, or protect our rights, property, or safety, as well as the rights, property, or safety of others.


Children's Online Privacy Protection Act (COPPA) Compliance

CoinDigix complies with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from anyone under the age of 13. Our services, website, and products are intended for individuals aged 13 and older. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.


Changes to Our Privacy Policy

CoinDigix reserves the right to modify, update, or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will reflect the date of the revision. We encourage you to regularly review this policy to stay informed about how we protect your data.

If we make significant changes to the Privacy Policy, we will notify users via email or through prominent notices on the CoinDigix website.


How Long Do We Retain Your Information?

We retain your information for as long as your account remains active or as needed to provide you with our services. If you choose to delete your account or unsubscribe from our services, we will retain the necessary data for the period required by law or to fulfill contractual obligations. After that period, your personal data will be securely deleted or anonymized, in compliance with applicable laws.


What We Don’t Do with Your Data

CoinDigix does not, and will never, sell, share, or disclose your personal information to third parties for marketing purposes. We do not use your personal data to send unsolicited marketing communications. Your information will only be used for the purpose of providing the services you request and maintaining the functionality of our platform.


Contacting CoinDigix

If you have any questions or concerns regarding this Privacy Policy, the data we collect, or how we use your information, feel free to contact us at:

Email: support@coindigix.com